!SHIPPING NOTICE FOR BLACK FRIDAY WEEK!

DUE TO HIGH VOLUME OF ORDERS DURING BLACK FRIDAY PLEASE ALLOW EXTRA 5-10 DAYS OF DELIVERY TIME

Orders that include both in-stock and pre-order pieces will ship together once all items are complete.
Due to high demand, complimentary bundle items that sell out (tees, longsleeves, mohair beanies) will enter a limited pre-order phase which will take 5-7 weeks of production and fulfillment time.
Your entire order will ship once production is finished — ensuring every piece arrives together and meets BERLINC standards.

📦 Shipping Information

In-Stock Items

Ships out the NEXT business day.
Delivery time: 2–5 business days (domestic).
You’ll receive a tracking number once your order is fulfilled.

Pre-Order Items

What does pre order mean?

you're purchasing a product in advance so we can produce just the right amount.

We use pre-orders for our newer products and collections to help us gauge demand. As a small independent brand, this approach allows us to avoid overproduction, reduce waste, and maintain the high quality we're known for.

Items sold as pre-orders take anywhere from 6–8 weeks for production before shipping.

This timeline ensures consistent quality across all sizes and colors. We appreciate your patience — it allows us to make things the right way.

International Shipping

Yes, we ship worldwide. Delivery takes 5–7 business days once shipped.
Note: We do not cover customs fees, duties, or taxes upon arrival.

🔄 Returns, Exchanges & Cancellations

Exchanges (14 Days)

We accept exchanges for a different size within 14 days of delivery.
Items must be unworn, unwashed, and in original condition.

If the size you want is out of stock, we can issue store credit for the same value.

To start an exchange, email us at contact@berlinc.co with your order number and the size you’d like.

No Refunds

We do not offer refunds.
All sales are final due to our limited, small-batch production approach.

Damaged or Defective Items

If your item arrives damaged or defective, email us within 14 days of delivery and we will replace it.

Please include photos so our team can assist you quickly.

💬 Why This Policy Exists

As an independent brand, everything we create is produced in intentional, limited quantities.

This policy helps us:

Avoid unnecessary waste
Maintain sustainability
Keep quality and pricing fair

SHIPPING & RETURNS